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VeritasCo — Legal

Refund Policy

Clear, transparent policies regarding subscriptions, hardware returns, and cancellations.

LAST UPDATED: MAY 2, 2026COMMERCIAL & REFUND TERMS

VeritasCo strives to provide complete transparency in billing. Because we provide robust trials and dedicated onboarding, our refund policies are strictly structured as outlined below.

1. Software Subscriptions

  • We offer a 7-day free trial on our core ERP and POS SaaS products. We highly encourage utilizing this trial to ensure the product meets your needs.
  • Once a subscription is paid, fees are generally non-refundable unless stated otherwise in your specific contract SLA.
  • Cancellations take effect at the end of the current billing cycle.

2. Hardware Purchases (Biometrics & POS)

  • Hardware devices (such as fingerprint scanners and POS machines) are eligible for return within 14 days of delivery, provided they are in original condition and packaging.
  • Refunds for hardware will be processed back to the original payment method within 5-7 business days after inspection.
  • Shipping fees for hardware returns are borne by the customer unless the device arrived defective.

3. Implementation & Setup Fees

  • One-time setup, migration, and implementation fees are non-refundable once the onboarding process has commenced.

4. Requesting a Cancellation

  • To cancel your subscription or request a hardware return, please contact your dedicated account manager or email info@veritasco.tech.
  • Please include your organization name, invoice number, and reason for cancellation.
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VeritasCo builds India's premier School ERP, advanced Restaurant POS systems, and BazarChowk local commerce app. We partner with school administrators, restaurant owners, and enterprises to deliver resilient, cloud-native operational software.

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